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Donbet Casino Terms

Donbet Casino operates under Curaçao Gaming Authority licence OGL/2024/250/0115, open only to players aged 18 and over. Our welcome offers carry a 30x wagering requirement, so read the terms first.

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Donbet Terms and Conditions

Donbet Casino is operated by GTW B.V., a company incorporated in Curaçao under number 165433, and licensed by the Curaçao Gaming Authority under licence OGL/2024/250/0115, issued under the National Ordinance on Offshore Games of Hazard. Registration is restricted to players aged 18 and over, and the English version of our terms is the binding one in any dispute; any unresolved legal claim is heard before a competent Curaçao court, as Curaçao law governs our agreement with every player.

We keep account records for ten years to meet anti-money-laundering obligations, and personal data for five years. Two-factor authentication is available for anyone who wants an extra login step, and we ask for proof of identity plus a residence document no older than three months once verification is triggered.

Prohibited Conduct

We allow one account per player, IP address, device, household, phone number, payment card and e-wallet; a shared wallet or address used by two or more players leads to closure, with deposits returned minus a 20% fee. Disposable email addresses are not accepted for no-deposit or free spin offers, and politically exposed persons may have their account closed subject to the same 20% deduction.

Key Bonus and Account Clauses

Before you claim an offer through our welcome bonus page, the following clauses apply across our promotions.

  • Welcome bonuses require 30x wagering of deposit plus bonus plus free spin winnings within 30 days, at a maximum stake of €5 per spin on slots or €10 per play on mini-games.
  • No-deposit and free spin winnings carry a 100x wagering requirement to be cleared within 48 hours, capped at a €100 maximum payout.
  • Any wagering bonus caps the eventual withdrawal at 5x the bonus amount, an exception being the four welcome offers.
  • A bonus is cancelled automatically once the balance falls below €1, unless a sports bet remains open; cancellation removes the bonus, its winnings and any bets placed since activation.
  • Bets placed at odds below 1.30 do not count towards wagering, and on mini-games cash-outs below a 1.3x multiplier are excluded, along with Dice, Blackjack, Roulette, Plinko and Limbo.
  • Deposits must be wagered at least 1x before a withdrawal; otherwise we may deduct 20% from the amount requested, a rule explained on our wagering requirements page.

Withdrawals, Verification and Player Protection

Our standard withdrawal limits are €7,500 per week and €15,000 per month, with higher ceilings available to VIP players; wins above €15,000 are paid out in monthly instalments of up to €15,000 each, and the maximum win credited per single bet or spin is €100,000, jackpots excepted. Refunds on unplayed funds can be requested within 14 days of a deposit, or 30 days if another person accessed the account, subject to an administration fee of up to 20%.

Registration is closed to residents of Aruba, Bonaire, Curaçao, the Netherlands, Saba, St Maarten, Georgia, the United States and its dependencies, and any FATF-blacklisted country; accounts held by residents of Russia or Belarus are closed under sanctions rules, with the balance retained. Around fifty further countries, including Bulgaria, Montenegro, North Macedonia, the Philippines, Thailand and Japan, are excluded from our welcome bonuses specifically, even where registration itself is allowed. Accounts left inactive for twelve months are charged €10 per month until reactivated or emptied.

We support responsible play through account limits, a support-led time-out, and self-exclusion of six months to five years, the default period being six months if no length is specified; anyone wanting to review a deposit history or tighten a limit can do so after signing in to their account.

FAQ

What is the minimum age to play at Donbet Casino?
Players must be 18 or older to register at Donbet. We confirm this during verification, when we request a passport, ID or driver's licence together with proof of residence no older than three months.
Who holds the licence for Donbet Casino?
Donbet is operated by GTW B.V., incorporated in Curaçao under company number 165433, and licensed by the Curaçao Gaming Authority under licence OGL/2024/250/0115 under the National Ordinance on Offshore Games of Hazard.
How many accounts can I open at Donbet?
Only one account is allowed per user, IP address, device, household, phone number, payment card, e-wallet and email. Shared accounts are closed, with deposits returned minus a 20% administration fee.
What happens if I don't clear the wagering requirement on my bonus?
Welcome bonuses need 30x wagering of deposit plus bonus within 30 days. If the balance drops below €1 the bonus cancels automatically, removing the bonus, its winnings and any bets placed since activation.
Can I get a refund on my deposit at Donbet?
Yes, if the funds were not played we refund within 14 days of the deposit, or 30 days if the account was accessed by someone else, subject to an administration fee of up to 20%.
Which countries are excluded from Donbet's welcome bonuses?
Around fifty countries are excluded from bonus eligibility, including Bulgaria, Montenegro, North Macedonia, the Philippines, Thailand and Japan. Registration itself is separately restricted in Aruba, the Netherlands, the USA, Georgia and FATF-blacklisted countries.
How long does Donbet keep my account records?
We retain account records for ten years to meet anti-money-laundering requirements, and personal data for five years, in line with the verification rules stated in our terms.